Transparent Refund Guidelines
Cancellation & Refund Policy
TRANSPARENT RESERVATION CANCELLATION TIMELINE • REVISED JULY 2026
1. Standard Cancellation Timeline
We understand that high-altitude trekking plans may change due to physical condition, mountain weather, or flight schedules. Cancellations are subject to the following scale:
7+ DAYS BEFORE CHECK-IN100% RefundFull refund or free date modification
3 TO 6 DAYS BEFORE CHECK-IN75% Refund25% administrative fee retained
LESS THAN 48 HOURS50% CreditCredit voucher for future season
2. Weather & Flight Interruption Exceptions
If your cancellation or delay is caused by severe snowstorms, avalanche warnings, Pokhara/Kathmandu flight cancellations, or ACAP trail closures:
- You may reschedule your room dates to any alternative day in the current or upcoming trekking season without penalty.
- Or receive a 100% full refund with official flight/weather cancellation documentation.
3. How to Request a Cancellation
To cancel or modify a booking, email us at bookings@abc-annapurnaguesthouse.com or message our WhatsApp desk at +977 9846063557 with your Booking Reference ID. Refunds are returned to the original payment method within 3–5 business days.